Christmas delivery scams

Avoiding Christmas Delivery Scams

Christmas delivery scams
Christmas delivery scams

As Christmas approaches, millions of people rush to order gifts online for family and friends, making it one of the busiest times of the year for delivery services. However, scammers are well aware of this holiday rush and see it as an opportunity to deceive shoppers through fraudulent parcel delivery messages. By impersonating well-known delivery companies and online retailers, they aim to trick unsuspecting shoppers into providing personal details or even making payments. Here’s what you need to know to protect yourself from falling victim to Christmas delivery scams

How Christmas Delivery Scams Work

Scammers frequently send emails and texts, and even make phone calls, claiming there are issues with a parcel you’re expecting. These messages often say a package could not be delivered due to unpaid fees or an incorrect address. The notification may look like it’s from major companies like Royal Mail, DPD, or Amazon, and usually includes a link directing you to a fake website or asks you to confirm sensitive information. Many of these sites are designed to look legitimate, making it easy to fall for the scam if you’re not cautious.

Recognising Fraudulent Messages from Top Delivery Companies

  1. Royal Mail: Known for legitimate parcel tracking, Royal Mail warns that they’ll never ask for payment via text or email. If you receive a message stating your package requires payment for redelivery, it’s likely for a Christmas Delivery Scams.
  2. DPD: A common target for impersonation, DPD Christmas delivery scams typically notify recipients of a missed delivery, requesting you reschedule through a link that leads to a phishing site.
  3. Hermes (Evri): Hermes scams are similar, with messages about undelivered parcels and links to “resolve the issue.” These links often lead to malware or fake payment sites.
  4. UPS: Fraudsters may send emails with tracking numbers or attachments containing malware, falsely claiming they’re awaiting further details to complete delivery.
  5. FedEx: Phishing emails from fake FedEx contacts typically ask you to confirm personal information for delivery, which is a tactic to gather personal data.
  6. DHL: Scam messages often claim customs fees are due, prompting you to provide payment information on a counterfeit site.
  7. Yodel: Yodel scams frequently involve requests to reschedule delivery. The link provided usually leads to a phishing site, where personal data is at risk.
  8. Amazon Logistics: With Amazon’s popularity, fake delivery notifications often direct users to fraudulent Amazon lookalike websites, where scammers gather personal information.
  9. Parcelforce: Scammers may impersonate Parcelforce, stating you owe additional delivery charges. Legitimate parcels typically have fees paid at the time of purchase, so any such message should be treated with suspicion.
  10. TNT: Like others, TNT scams involve fake notifications about undeliverable packages or address verification requests to lure you to phishing websites.

Online Retailers Often Used in Christmas Delivery Scams

  1. Amazon: Fraudulent messages claiming issues with orders are common, directing you to enter login details on a fake site.
  2. eBay: Messages claiming account issues or requesting “further information” about an order can lead to phishing pages or malware.
  3. ASOS: Fake order updates are often sent, with links to counterfeit websites designed to capture payment information.
  4. Argos: Scammers may send fake Argos surveys or discount offers, seeking personal details or payment information.
  5. John Lewis: Emails may offer fake promotions or gift cards, aiming to lure you to a phishing site.
  6. Marks & Spencer: Scammers might send emails about issues with recent purchases, often containing harmful links.
  7. Next: Fake delivery issue notifications are common, prompting users to click a malicious link to resolve the issue.
  8. Currys: Fraudulent messages claiming an order confirmation can include attachments that install malware.
  9. Boots: Scammers use loyalty programs as bait, sending emails about point issues or exclusive offers.
  10. Debenhams: Despite its closure, scammers still use the Debenhams name to send fake promotions and order issues with Christmas delivery scams.

Protect Yourself: Tips to Avoid Christmas Delivery Scams

  • Verify Contact Details: If you receive a suspicious message, go directly to the official website to verify any claim.
  • Avoid Urgency Traps: Scammers often pressure you by stating there’s an immediate issue. Take a moment to assess before responding.
  • Check for Errors: Many scam messages contain spelling and grammar errors that wouldn’t be present in legitimate communications.
  • Use Secure Links: Rather than clicking on links in a message, navigate to the company’s site manually.
  • Enable Security Features: Ensure your antivirus and security software are up-to-date, as they can prevent many phishing attempts.

Reporting Scams

In the UK, you can report suspected scams by forwarding messages to 7726 (SPAM). You can also reach out to Action Fraud if you suspect you’ve been targeted.


By remaining vigilant and understanding these common scams, you can avoid falling victim to fraud this festive season. Be cautious, protect your personal information, and enjoy a safe, scam-free Christmas.

Finding the Perfect Christmas Gift for Everyone

With Christmas approaching, the challenge of finding thoughtful presents for loved ones is on everyone’s mind. While scammers prey on our shopping habits during this season, knowing what to look for and where to shop safely can ensure a stress-free experience. Here are some popular gift ideas for everyone on your list to make your Christmas shopping easier:

Christmas Gifts for Him

Finding the right gift for the men in your life—whether it’s your husband, boyfriend, dad, brother, or best friend—can be tricky. Popular choices for Christmas presents for him include:

  • Grooming Kits: High-quality shaving and grooming kits are always a favourite.
  • Gadgets and Tech Accessories: Wireless chargers, smart speakers, and fitness trackers are excellent for tech enthusiasts.
  • Clothing and Accessories: Cosy jumpers, leather gloves, or stylish watches make thoughtful and practical gifts.
  • Sports Gear: For those who love sports, consider gear or merchandise from their favourite team.

Christmas Gifts for Her

When it comes to shopping for wives, girlfriends, mothers, or sisters, the goal is often something thoughtful and unique. Popular Christmas presents for her include:

  • Jewellery: Personalised pieces like engraved necklaces or bracelets are a meaningful option.
  • Skincare and Beauty Kits: Gift sets with skincare essentials or luxury cosmetics are often well-received.
  • Fashion Accessories: From handbags to scarves, stylish accessories can elevate any outfit.
  • Home Decor: Scented candles, cosy blankets, or decorative items make great gifts for creating a festive atmosphere.

Christmas Presents for Family Members

Choosing the perfect present for family members requires some creativity. Here are a few ideas for specific family members:

  • Christmas Gifts for Your Sister: Look for trendy clothes, skincare products, or accessories that suit her style. Customised gifts, like name-engraved jewellery or photo frames, are a hit with sisters.
  • Christmas Gifts for Your Brother: Fun gadgets, gaming accessories, or sports memorabilia are great options for brothers. Consider a subscription service for something he loves, like snacks, books, or games.
  • Christmas Gifts for Your Parents: Practical gifts that show you care, like cosy blankets, digital photo frames, or personalised photo books, make excellent choices for parents. Experiences, like a spa day or a fancy meal out, can also be memorable gifts.

Christmas Gifts for Spouses

When shopping for your husband or wife, consider gifts that emphasise your relationship:

  • Romantic Getaways: A surprise trip or weekend retreat can be a wonderful gift to share memories together.
  • Personalised Gifts: Think of items like a custom-engraved watch, a custom photo album, or even a keepsake with your initials or anniversary date.
  • Luxury Gifts: For a touch of elegance, consider luxury fragrances, fine jewellery, or a high-end gadget.

Christmas Gifts for Friends

Finding gifts for friends who feel like family is a joy in itself. Consider these ideas for the friends in your life:

  • Subscription Boxes: Choose a theme that matches their interests, such as wine, snacks, books, or art supplies.
  • Hobby Kits: If your friend enjoys crafts, cooking, or DIY projects, a kit related to their hobby can be a thoughtful and fun gift.
  • Books or Journals: For friends who love to read or write, a bestselling book or a beautiful journal is always a great choice.

Christmas Gifts for Colleagues and Neighbours

Small gestures go a long way in spreading festive cheer. For colleagues, neighbours, or acquaintances, consider these thoughtful yet simple ideas:

  • Festive Treats: Boxes of chocolates, gourmet coffee, or Christmas biscuit assortments are perfect.
  • Gift Cards: A safe choice for colleagues, gift cards allow them to pick something they’ll genuinely enjoy.
  • Desk Accessories: Fun and functional desk items, such as planners, calendars, or decorative mugs, are great gifts for colleagues.

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